- Author: Fajar Ibnu Tufeil
- From: Higher Education Management Universitas Gadjah Mada
Abstract:
The Desing of a knowledge management system suitable to support the process of knowledge distribution in the security and infrastructure of information technology in Universitas Gadjah Mada is essential. Knowledge, documents, SOP, regulations and experience are yet to be welldocumented, and this causes difficulties for staff members in performing their tasks should there be a staff rotation. Staff members? knowledge and experience will disappear as they are retired, transferred, or at the end of their terms of office. The frequent staff turnover in this field demands a faster learning process to ensure that the organization goals are fulfilled. The research problem discussed in this paper is the search for an appropriate KMS model. This research was conducted using Fernandez?s method. The results showed that the main priority of the development of knowledge management system are knowledge discovery, combination, direction, and socialization for knowledge sharing. The priority of this KM process would be supported by other KM processes, namely routines, exchange, internalization and externalization. The features supporting KM process are document management, knowledge management, discussion forums, the search for knowledge and documents.
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